linguistic quality assurance

Linguistic Quality Assurance

Linguistic Quality Assurance (LQA) allows human evaluators to assess translated and localised content against a quality framework.

This quality framework, which is bespoke and tailored to your translation requirements, allows the evaluator to objectively assess the translated content and categorise any errors according to their severity. You'll receive a report that highlights any issues, providing a data-driven approach to improving your content.

Delivering Actionable Information

LQA models are created in MemoQ, our online translation review platform, and this lets us capture the data needed to form KPIs and produce quality reporting.

An important part of the LQA assessment is error checking, and each error category can carry a different severity based on the MQM (Multidimensional Quality Metrics) framework. Typically, errors are scored Critical, Major and Minor, and help to provide an overall quality score.

Quality reports are produced from each LQA-assessed translation, which can be completed after a certain number of projects or a pre-agreed volume of translated content, and they form the basis of quarterly reports that you can benchmark over time.

Benefits of LQA Reporting:

  • Continuously improve the quality of your content
  • KPI tracking and benchmarking
  • Identify areas of focus for post-editing and proof-reading stages, saving time and money
  • Provide ROI data to support internal decision-making
  • Improve transparency and communication across teams
  • Mature your translation resources over time
Hand-picked global teams crafted for every specialty
With over 4000 linguists worldwide, we’re committed to delivering high-quality translations within your timeline. Our dedicated team ensures fast turnaround times, without compromising on accuracy or quality.