Webinar: Growing client partnerships at home and internationally with excellent customer service

Posted: 5 Jul 2024

Looking to grow your agency in 2024?

Winning new business is tough right now and competition for clients is fierce.

But what if there was another way to expand your project portfolio?

 

Calling all agency leaders, account managers and sales teams!

If you’re struggling to achieve growth through new contacts, leveraging existing client relationships could be the key.

Join Comtec Translations’ language and commerce aficionado, James Brown, cultural expert Kirsty MacEachen, and Team Sterka’s head coach and exited agency founder, Trenton Moss, to find out how, by supercharging your team’s relationship-building capabilities and cultural intelligence (CQ), you can generate greater revenue from your current client base and leave the customer-chasing hustle behind.

Through this interactive, inter-agency session, you’ll:

  • hear real life examples of overcoming cultural challenges and turning cultural diversity into an ally, while increasing your team’s commercial awareness
  • uncover ideas and solutions for implementing the right strategies for growth by upselling more work to clients and reducing non-billable time
  • learn how to get everyone in your agency developing outstanding client partnerships both in the UK and overseas.